Vendor independent
itSolace is a San Diego based provider of outsourced information technology (IT) services to small and medium size business. We are confident that we can help you save money on network and computer management while providing an excellent service. Unlike others who only claim to save you money, but in reality will inflate billable hours – we will give you a fixed price that will cover...
Read MoreDisaster recovery
Majority of business have insurance policy that is said to cover them in case of business interruptions and pay for disaster recovery. Yet, most businesses have not looked at the actual terms of the said policy and if they did, they may find out that their company is not actually covered. How so? It’s actually quite simple – they are not following the letter of the contract. Most...
Read MoreSatisfaction in procedures?
Every business that has in-house or outsourced IT department knows the feeling of frustration when it seems that “tech people” are not doing a good job. We set out to find out why exactly this happens and what the solutions are. The first surprise was the realization that IT departments that are constantly rated as “knowledgeable, efficient and responsive” fared only...
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