Complete Support

Complete support is exactly what the name suggests – all aspects of computer support handled in a timely fashion.  With this service level you can have a technician dispatched to your office for any issue that requires on-site presence.  We guarantee that the technician will be at your door within 4 hours of the call, even though in  most cases technician will arrive much sooner.  This will ensure that any work stoppage is resolved promptly and the users can continue working.

Your executives and business owners will also enjoy the benefits of home support. We will send a technician to install and configure your business related software and hardware – printer, router/firewall, workstation, backup, VPN, e-mail,  wireless access point and more. Such care will give a piece of mind to the decision makers and will make them confident that no mater what happens – they will be able to connect with investors, send information to partners or prospective clients.

Of course a guaranteed weekly on-site presence is included in the price to provide you with unparalleled service and responsiveness. We will stop even without you having to call us. Our employee will check with our users to make sure no issue is left unreported. Since the price is based on a monthly charge, there is no need to worry that our presence at your office will result in additional and unexpected expenses.