Our services

itSolace is an IT solutions provider serving San Diego county specializing in small business support. We try to differentiate ourselves on friendly, personal service with attention to detail and your needs. We understand that small businesses rely on cash flow and don’t have big IT budgets, which is why we offer simple up-front monthly and one time service rates. No surprises from unpredictable hourly charges favored by the industry. We are trying to prove that quality work is still more important than marketing gimmicks, catchy slogans and large sale force. With extensive experience in corporate network support we are able to bring you technology and convenience of modern innovations at a fraction of the cost paid by large enterprises.

How we can provide lower prices

When was the last time your IT support company actually saved you money instead of spending it? itSolace does not resell anything and does not represent any vendors or manufacturers, which means that all our recommendations are based on experience and not potential profit from reselling. We do advocate for Open Source software where appropriate, which is distributed at no charge and allows companies to cut software expenses and licensing fees. This includes your standard business office applications such as equivalents to Microsoft Office, Adobe Acrobat and many more. Innovations in the virtualization technologies allow us cut your hardware costs by running several servers on a single physical computer. These technologies provide greater stability and fault tolerance for your business at lower costs. They also provide for new ways of data protection against crashes, loss of data, software incompatibilities and upgrade failures. We are constantly looking for cutting edge technologies that can benefit our clients and cut your costs. And the best part is that most of the work associated with upgrades and migrations to such cost cutting solutions is done at no charge to clients on perpetual support.

Our Philosophy

We operate on radically different philosophy when compared to our competitors. They charge by the hour and in order to make profit have to create and bill for those hours. So for them it is important to spend as much time doing work for you as possible. This of course doesn’t make much sense to the business – the downtimes are longer and the bills are larger. We, on the other hand, put your goals of maximum up-time and minimum problems as our goal. This way – the faster we solve your problem, the quicker you will return to working making profits for your company. Since our contracts are on perpetual monthly basis, it doesn’t make us any good to inflate the time we spend on solving problems. And we can help a greater number of clients if we do our work quickly. In the best case scenario – we setup your network to run like a clockwork, provide proactive maintenance so you never have problems in the first place and have no need to call us because something is not working! While the industry is recovering from the mistakes of outsourcing support to countries all the way across the globe and overcharging customers, we pride ourselves on having local workforce that lives in United States, speaks the same language as you are and shares your values. If you like our work – we hope you will recommend us to your friends and business partners.